I took this photo from an Automotive Shopping Behavior Study from Google. The graph compares what people usually do when they visit the website of an OEM (=original equipment manufacturer and in this case mostly the car company’s website).
It turns out that the most popular activity on those websites is to play with the configurator. In 2010, about 35% of all visitors to a car website ended up building their own car. That’s huge - especially since creating your own dream car seems to be even more popular than looking for offers!
However, keep in mind that this only supports the idea that “creating your own” is fun - something we know from The Customization 500 study. What is also interesting in this chart is that the popularity of “build your own” dropped dramatically - from nearly 45% to approximately 35%. At the same time “search inventory” is the only activity that is stable. Now, we don’t have the data to really understand why that is - it could be that the website visitors are more practical in 2010 compared to 2009 because they are more likely to afford cars now, or maybe there were so many deals that customers just wanted to take advantage of them quickly instead of waiting to receive their custom built car. It’s something to look out for though - how is the interest in design-your-own changing over time?
What do you think?

The Holiday Season is upon us! No, really, I’m not kidding. People are already searching for Christmas and Hannukah Gifts, and you, dear provider of wonderful personalized gift items, need to be prepared!
Even if not everyone buys holiday gifts in September or October, they do compare prices, and they are making a list (and checking it twice). You have to be sure to be on that list! 54% of all consumers surveyed stated in the Symphony IRI study that they would purchase some of the gifts online, and that group was skewed towards the wealthier individuals of the survey.